Parking is available in the Cultural Complex Garage and at meters on neighboring streets. A person with a valid disability placard or plate may park where there is metered parking without paying, for up to 4 hours or the amount of time on the meter, whichever is greater.
If you need, we also have a loading dock on 12th Avenue between Lincoln and Broadway (see image below) with a ramp that leads to the main entrance.
Barrier-free doors with push-button entry are located at the museum’s main entrance on Broadway and side entrance on 12th Avenue. Elevators are located on the north side of the building.
Wheelchairs & Mobility Scooter
You may check out a wheelchair or motorized scooter at the Admissions desk; they’re available on a first-come first-served basis. An ID is required. Wheelchair size is standard with a 250 lb. weight capacity. The motorized scooter size is standard with a 400 lb. weight capacity and ability to hold an oxygen tank. Please note we only have one motorized scooter.
All restrooms throughout the museum have an accessible stall; however, the ground-floor restroom near Café Rendezvous is the only truly accessible restroom. We have family restrooms at the northeast corner of the first, second, and fourth floors.
We have a nursing room in the northeast corner of the third floor; please inquire at the Admissions desk.
Service animals—animals that are individually trained to do work or perform tasks for the benefit of an individual with a disability—are allowed throughout the museum. Pets and emotional support animals are not considered service animals and are not allowed.
We offer closed captioning in all of our exhibits!
We also have noise-canceling headphones which may be checked out at the admissions desk, free of charge and on a first-come first-served basis. Quiet spaces are available in our member’s lounge, located on the fourth floor, or nursing room, located in the northeast corner of the third floor.
Groups with disabilities/special needs cost $6 per participant. Caregivers and staff are free.