Tours and Treks FAQ - Reservation Process

If guests have further questions not answered here, please email Emily Turner at reservations@state.co.us or Ani Steele at Ani.Steele@state.co.us. 

How can I sign up for a tour or trek?

Guests can purchase tickets for both day tours and overnight treks on our website: HC-Tour and Treks. If guests prefer, they can purchase tickets by calling 303-866-2394 and providing their credit card information over the phone. Note: The credit card will be immediately charged.

Can I reserve tickets but pay later?

All payments for Tours are due at the time of booking. A refundable deposit is required for overnight Treks.

Can I pay a deposit now and pay the remaining balance later?

Overnight Treks require a refundable deposit at the time of registration; the remaining balance is due by the registration deadline. Tours (including day bus tours) must be paid in full at time of booking.

How do I know when the registration deadline is? 

The registration deadline can be found with the description of the tour. Typically, it is 2 weeks prior for day bus tours; 1 month prior for overnight treks.

What happens if I do not pay the remaining balance by the registration deadline?

If the remaining balance for your overnight trek is not paid by the stated registration deadline, you will forfeit your spot and your deposit and/or any payments made.

Can I pay with a check?

No. All tickets must be purchased with a credit or debit card.

Can I get a refund if I cancel my reservation?

Walking Tours and Day Bus Tours are fully refundable if canceled at least one week prior to the tour. If canceled less than a week prior to the tour, the ticket is nonrefundable. Overnight treks are refundable if canceled at least one month prior to the trek. If canceled less than one month prior to the trek, the ticket is nonrefundable.

What will happen if History Colorado cancels a tour?

If History Colorado must cancel a tour or trek, all ticket holders will be notified via email and will be fully refunded. If a tour or trek is postponed, guests will be given the option to either keep their ticket for the rescheduled date or receive a full refund.

Is there a waitlist for sold out tours?

Yes. Once a tour or trek sells out, the event listing on our website will have a link for guests to add their name to the waitlist.

What is the single supplement fee?

The pricing structure for overnight treks assumes that there will be two people per hotel room. If someone is purchasing just one ticket, they will need to pay the single supplement fee to offset the extra hotel cost of having a private room.

Can I request a roommate for an overnight trek so that I don’t have to pay the single supplement fee?

If two guests purchase tickets separately but would like to room together, they will not need to pay the single supplement fee. They should contact Ani.Steele@state.co.us to let her know that they would like to room together. History Colorado will not be assigning roommates for overnight treks.