Please allow 7 to 10 business days for us to process your membership and mail your materials. If you visit the History Colorado Center in the meantime, just check in at the Membership desk. If you haven’t received your card and materials after 10 business days, please contact us.
If I want to visit the museum before I receive my card/materials, what do I do?
Check in at the Membership desk for entry.
Where do I find my membership number?
The membership number is beneath the barcode on the member card. Your membership number will also appear in e-communications, your welcome letter and renewal notices, and it’s listed on the mailing label of Colorado Heritage and Explore. If you have a card with no barcode and cannot find the number, please contact the Membership desk at 303-866-3639 or firstname.lastname@example.org.
Do I get a new membership card when I renew my membership?
No, renewing members may continue to use their current membership card.
I lost my membership card. Can you send me a new one?
Yes. Please contact Membership at 303-866-3639 or email@example.com. If you are visiting the History Colorado Center, stop by the Membership desk to look up your account and have cards reissued if necessary.
Can I use my membership card for a school visit?
No, memberships cannot be used for admission for school field trips, school programs, or rental discounts.
I mailed in my renewal notice recently with payment but then received another notice in the mail. Did you receive my payment?
It’s possible the notice may have been sent before your payment arrived. To confirm that we’ve received payment, please call 303-866-3639 or email firstname.lastname@example.org.
Is my membership tax deductible?
Yes. Based on IRS guidelines, the total amount of your Senior Individual, Individual, Senior Dual, Dual, Grandparent, or Family Membership is fully deductible. For higher membership levels the following portion is deductible: Explorer - $131, Centennial - $281, Historian - $481, Bancroft - $957. History Colorado’s federal tax ID number is 84-6000482. If you have any additional questions, please don’t hesitate to contact us.
Can I upgrade to a higher membership level?
We are happy to assist members in expanding their membership benefits! To upgrade your membership please contact us email@example.com or call us at 303-866-3689. You can also upgrade your membership during your next visit to the History Colorado Center at the front desk.
Can I add a donation when I purchase my membership?
Yes! If renewing or joining online, simply enter the amount you wish to add as a donation in the box marked “additional donation” when filling in your information. Or just mention it to our membership staff on the phone or in person at the History Colorado Center.
If I renew early, do I lose time on my membership?
No, your membership runs the entire calendar year from the date of purchase. If you renew early, the new membership will begin when your old membership expires.
How do I make reservations for the Georgetown Loop Railroad®?
Please call the Georgetown Loop Railroad directly at 1-888-456-6777 to make reservations. You will need your membership number when calling.
How do I make reservations for Tours & Treks?
History Colorado members receive discounts on Tours & Treks. Please call our Reservations Coordinator at 303-866-2394 to make reservations for Tours & Treks and lectures at the History Colorado Center.
Am I the only one who can use my Georgetown Loop Railroad tickets, or can I give them to someone else?
You can give them to someone else! Members don’t have to be present with guests using the complimentary ticket(s). The person using the tickets must present your membership number at the Georgetown Loop Railroad when redeeming the tickets.
Do I receive museum discounts with my membership?
Yes, in addition to free admission to our museums around the state, your membership also includes discounts on popular events and programs; the History Colorado Center’s Rendezvous Cafe; the gift shops at our sites around the state; and photo-reproduction and research services at our Stephen H. Hart Research Center.
How many children are allowed into the museum with my Family/Grandparent membership?
The Family membership allows entry for your own children under age 18, while the Grandparent membership allows entry for up to 4 grandchildren.
What are the museums my membership gives me access to?
What’s the Time Traveler Program, and how can I take advantage of it if I’m traveling to another state?
Time Travelers is a reciprocal membership network for historical museums and societies throughout the United States. Benefits may include free or reduced admission, gift shop discounts, free parking, and much more at participating museums and historical sites. For more information and a list of participating Institutions, click here.
How can I receive Smithsonian Magazine as part of my History Colorado membership?
Explorer, Centennial, Historian, and Bancroft members receive Smithsonian reciprocal benefits.
What are the opening hours of the Members Lounge at the History Colorado Center?
The Members Lounge is open Monday through Friday from 10 am to 5 pm. It is not open on Saturday and Sunday. Please ask the front desk staff for directions to the Members Lounge.